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About these terms

These terms apply when you use ipicstudio.com or order from iPic Studio, 1961 S San Pedro St, Los Angeles, CA. By placing an order you agree to them, along with our privacy policy, shipping and pickup and returns and reprints pages.

Orders and prices

Prices are in US dollars. California sales tax is added at checkout, and shipping when you choose it. Prices that depend on quantity are worked out from everything of that kind in your order.

Your order is accepted when we receive it. If a price on the site is clearly wrong, or we can't make an order, we'll contact you before we print, and you can change the order or cancel it for a full refund.

Payment

You can pay by card at checkout. Card payments are processed securely by Shopify. For orders you pick up, you can also choose to pay at the counter.

We start making an order once it's paid.

Your photos and designs

You keep all rights to the photos, artwork and text you send us. You let us use them only to make, check and deliver your order.

By ordering, you confirm you have the right to print what you send. We don't print material that is illegal, that infringes someone else's copyright or trademark, or that we find hateful or harmful, and we may cancel and refund an order that does.

Color, crops and image quality

Screens show color differently, so a print can look a little different from your phone or monitor. You choose how each photo is cropped, and we print it as you cropped it.

A small or low-resolution photo can print soft, especially at large sizes. If we notice that, we'll let you know before printing when we can.

Turnaround, pickup and shipping

Turnaround times on the site are estimates and start once an order is paid. We'll let you know when your order is ready to pick up, or ship it to the address you gave. See shipping and pickup for the details.

Returns and reprints

Everything is printed to order, so we can't take returns for a change of mind. If we made a mistake or something arrives damaged, we'll reprint it or refund it. See returns and reprints.

Discount codes

Discount codes are good for the offer they describe, one use per customer unless stated otherwise, and can't be exchanged for cash. One code per order. We can end an offer at any time; codes already applied to a placed order still count.

Our responsibility

If something goes wrong with an order, our responsibility is to reprint it or refund what you paid for it. We aren't responsible for losses beyond the price of the order, such as missed events, as far as the law allows. Nothing in these terms limits your rights under California consumer law.

Governing law

These terms are governed by the laws of the State of California.

Changes

We may update these terms. The version on this page when you place an order is the one that applies to it.